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When It Rains…

Written by chriscummings101 / April 25, 2013 9:32 pm / 97 Comments

Today’s been a fun day.

By which I mean, of course — it’s been insanely hectic and really not fun.

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Error Connecting To Server

Written by chriscummings101 / March 18, 2013 2:06 pm / 39 Comments

Hi all – we’re getting reports of players having troubles connecting to the servers. Our operations team is looking into this now, and we hope to have it resolved shortly. Thanks for your patience as we work on this.

3:40pm Eastern: We just released an update which should resolve this. If you’ve been experiencing this “error connecting to server” problem today, please sign out of your account and sign back in again. Then try playing a game again.

Java Game Won’t Load?

Written by chriscummings101 / March 15, 2013 4:52 pm / 54 Comments

Java is the technology that powers a bunch of games on Gamesville and across the web. As some of you know all too well, the Java plugin is causing problems with several of our games.

We’re moving many of our games from Java to Flash (like we just did with Three-Eyed Bingo). In the meantime, our customer service team has put together this helpful, annotated guide to get your Java games back on track.

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We appreciate your patience!

Written by felixturtle / February 9, 2013 1:52 pm / 141 Comments

Hi Everyone!

We have unfortunately been experiencing Network troubles since yesterday afternoon that have caused some connection issues for all of you.  Our engineers have been hard at work amid a lovely blizzard (and throughout the night) to get the matter corrected.  They indicate that the worst is over but that we could continue to see fluctuations with the site over the next 24hrs.

It’s frustrating not being able to get into your favorite game or talk to your friends in chat so I would like to thank everyone for their patience and understanding during this time.  Hopefully the rest of the weekend will prove fruitful for you all and I wish everyone good luck while playing!  Take care, stay warm and drink some hot cocoa!

Felixturtle

EDIT: Once again…mostly back up!

Written by megadestructo / December 18, 2012 11:10 am / 165 Comments

EDIT: Please let us know of any further issues!

We’re looking into the issue and it will, hopefully, be resolved soon! There may be some troubles with signing in or loading games (which, pretty much, is everything I suppose).

Please stand by: Gamesville experiencing technical difficulties

Written by chriscummings101 / October 15, 2012 2:28 pm / 84 Comments

Hi everyone –

Please be advised, we’re experiencing technical difficulties right now, making it hard for people to get into (and stay inside) game rooms.

We’re working on the problem and hope to have it resolved soon.

As soon as stability is restored, we’ll let you know.

Sincerely,
Chris

Update – Everything is back online! If you’re still having trouble, quit your browser and try again. If that doesn’t work, please contact customer service.

Squabble Level: Orange *UPDATE* Back to Green!

Written by megadestructo / July 11, 2012 11:29 am / 54 Comments

Looks like something broke when trying to update our time limit. We’re on the case and all your GVs, Gold Memberships, and such should be returned to normal shortly. *sigh*

*UPDATE* And it looks like we’re back up!

Ups and downs

Written by megadestructo / December 8, 2011 1:17 am / 82 Comments

I’m sure many of you are already aware of the site issues that have been happening tonight. Ugh. We’re working on fixing them and finding the root of the issue. I seriously think these past two months have been cursed and, unfortunately, that affects you guys.

I’ll try and get an ETA as to when we might start seeing some real, solid stability fixes tomorrow. I try my best to keep you informed and I know sometimes that’s not quite good enough.

Please be sure we’re on the issue and are working to resolve it.

Thank you for your continued patience and understanding as we tackle these incredibly annoying problems…

PS – Your GVs are safe and will return soon!

When it rains…it pours! Technical difficulties… *EDIT: There may be a hiccup!*

Written by megadestructo / November 29, 2011 12:51 pm / 142 Comments

Hey everyone,

So I spent a lovely morning wrestling with my local Registry of Motor Vehicles only to find our site going kablooey! When it rains it pours, I guess! We know what happened, fortunately, and are working to prevent that sort of thing from repeating itself. In the meantime I thank you all for your patience and your understanding as we try our best to address the issue and to fix it as quickly and as permanently as possible.

Thanks!

EDIT: Okay, we’re going to try and reboot some of our servers. According to our engineers, you may experience a hiccup but nothing major. But please, if you get booted or something happens, clear your cache and reload the site. And let me know if you experience any additional issues here. THANKS!!

Dang it, we’ve hit a snag… *EDIT* We’re back!

Written by megadestructo / November 23, 2011 6:04 pm / 148 Comments

But we’re working on it right now to fix it. Sorry everyone – looks like the holidays just are magnets for trouble. I’ll update as soon as I get more info!

EDIT: Just got word that things should be back up-and-running! Record timing! If you’re having problems, be sure to clear your cache first :)

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