The way Gamesville works, as soon as someone wins a jackpot game or is selected as a sweepstakes winner, our computers automatically send out a confirmation email to the email address the player registered with us.
Recently, several winners have mentioned having trouble receiving these confirmation emails from Gamesville. We've looked into this issue and there are some common threads.
Sometimes, the email registered with us is an old email address or has a spelling error in it. Sometimes, the email address is 100% correct, but the spam filter used by the player's email provider or ISP classifies Gamesville emails as junk mail and funnels our emails to a junk mail folder.
We at Gamesville.com want you to receive your winnings, so here are some ideas we have on making sure you receive your claim forms via email.
- Verify the email address you registered with us. Is it spelled correctly? If you use multiple email addresses, is this one that you check routinely?
- After a win, check your junk mail folder (or spam folder, or bulk mail folder, depending on the email provider you use) for a message with Gamesville in the subject line.
- Before a win, add the following email addresses to your email address book: prizes@gamesville.com, members@gamesville.com, and nobody@gamesville.com, nobody@gamesville.lycos.com
If you've tried all these steps, and you're a winner, and you still haven't received your confirmation email, please contact customer service so they can help you out.
As always, thanks for playing at Gamesville.com. We appreciate your patronage and look forward to one day seeing your name on our winners list!
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My name is on the unclaimed winners list posted on June 5, 2007. My name was drawn on May 31st for the $1000.00 drawing. I have tried unsuccessfully to contact gamesville. All my info is correct. I sent an email 8 days ago and have yet to hear from it. Please help.
Comment by teresa249tn0 — June 19, 2007 @ 7:18 pm
what happen to the paint bucket game i really liked it and now its gone help me find it what was its name thank you
Comment by "anonymous" — June 20, 2007 @ 12:07 pm
instead of taking money away from games like fruit frenzy { i won $25.00 } in that game, why not add more money games ? ty
Comment by shoshonediamond — November 6, 2007 @ 3:42 pm
I get a blue box pop up wih the word contast in it comes up during game play please stop
Comment by "Patricia Scali" — November 11, 2007 @ 5:14 am
thank you for your help my friend
Comment by "mehmet poyraz" — December 15, 2007 @ 10:57 pm
thank you for your help my friend
http://www.kurutma.net
Comment by "mehmet poyraz" — December 15, 2007 @ 11:02 pm
bingo zone is a great game, but intermission is to long. thank you juanitanc11
Comment by juanitanc11 — June 9, 2008 @ 6:12 am
i am disappointed that i CANNOT play 3 eyed bingo or bingo zone i miss my friends just because i live in australia that is not fair can you let us play please
Comment by budee4life — July 9, 2008 @ 1:27 am
I won a $200. prize on 1/10/2009 and responded with US mail, email and fax and have not had a response through any medium. I attempted to call the Gamesville contact phone number and got a MCI operator. Could someone please contact me
Kevin O'Connor
Comment by kmoke1027 — January 14, 2009 @ 11:02 pm