Gamesville is experiencing technical difficulties, and has been intermittently for several hours. Problems range from being unable to save avatar changes to not being able to play games at all.
We've heard from a number of frustrated people. Please understand, we share your frustrations: Every minute you can't play is another minute our business is failing to entertain you (which violates one of our core missions as a business) and is another minute we're not generating the revenue we should be.
Our engineers continue to work overtime to restore normal operations, and I hope to have good news to report shortly.
Sincerely,
Chris Cummings
Manager, Gamesville.com
UPDATE 9:15 AM EST: Full service has been restored. Thank you for your patience during this outage–and see you in the games!
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Not only can I not play, I have lost all of my gvs.
Comment by grannycarol2 — October 27, 2009 @ 10:56 am
went to gamesville to play Tuesday morning, I checked my GV points and it shows I have no GV points. What happen? I just changed to a new icon the phone with 5 or 6 million gv's. I worked so hard to get these gv's, can't believe I will have to start over again!
When the problem is fixed, will I get my gv's back?
Judy
Comment by goose512 — October 27, 2009 @ 11:25 am
Time to practice patience, nothing comes without a little glitch every now and then. Gamesville is a reputable site and I am sure once they are up and running again, in due time ,will be able to tell us more. If we lost anything it might be restored after they get the site back up. I am going to use this time to get some of the chores done that alot of us have neglected because we enjoy gamesville so much, (lol). So, lets give them a break like we wish we could get every now and then. Believe me when I say I miss my gamesville and dear friends, but when it's fixed I will be able to play my games and my house will be clean so I can enjoy myself without the guilt of knowing i need to get some things done. So lets not panic, at least not yet. LOL.
Comment by ungracefullyaging — October 27, 2009 @ 11:41 am
Time to practice patience, nothing comes without a little glitch every now and then. Gamesville is a reputable site and I am sure once they are up and running again, in due time ,will be able to tell us more. If we lost anything it might be restored after they get the site back up. I am going to use this time to get some of the chores done that alot of us have neglected because we enjoy gamesville so much, (lol). So, lets give them a break like we wish we could get every now and then. Believe me when I say I miss my gamesville and dear friends, but when it's fixed I will be able to play my games and my house will be clean so I can enjoy myself without the guilt of knowing i need to get some things done. So lets not panic, at least not yet. LOL.
Comment by ungracefullyaging — October 27, 2009 @ 11:42 am
Whewwwwww I am glad it is not just me
I was really worried when I could not play…then I noticed I had no gv points. Aghhhh all that time for nothing. Hopefully, it will all be restored soon!
Comment by cheri900 — October 27, 2009 @ 12:07 pm
hope to see this up and running soon it's very frustrating not being able to log into the game.
Comment by leenie0520 — October 27, 2009 @ 12:13 pm
I logged into gamesville I had just short of 30 million lifetime gvs. when i ckd gvs said i had zero. Please give me my gvs back. It took me years to accumulate those. HELP
Comment by patty32680 — October 27, 2009 @ 12:36 pm
LUCKILY I FOUND TALK WITH GAMESVILLE TO EXPLAIN WHAT'S HAPPENING IN GAMESVILLE. WHEN THERE IS A PROBLEM THEY SHOULD PUT THIS THIS COLUMN WHERE EVERYONE WILL SEE IT! THEN ALL OUR GAMESVILLE FRIENDS WILL KNOW THAT THE PROBLEM IS BEING WORKED ON.
Comment by dutchess94ny — October 27, 2009 @ 12:42 pm
Dear patty32680, grannycarol2, goose512, cheri900 –
The site is not displaying GV Rewards correctly, but it's my understanding your GV Rewards totals have not been lost; they will be restored once the database is up and running correctly.
(Essentially, if you see anything wrong right now, it all ties back to this database problem, which hopefully is resolved shortly.)
Chris
Comment by gamesville — October 27, 2009 @ 12:55 pm
Thanks for your understanding, ungracefullyaging! Hopefully by the time the chores are done, we are back in working order…
Chris
Comment by gamesville — October 27, 2009 @ 1:06 pm
What happened last night though? The acknowledgment that there was a problem was posted at about 5:15am EDT, but the site went down at at 8 or 9pm last night PST. I emailed, sent in a tech support ticket…as far as I can tell, judging by the time GV posted, no one at GV even knew there was a problem until the site had been down for 5 hours. So what time did anyone at GV discover there was a problem? If we're frustrated, it's mostly because we've learned, again, that GV has poor communications skills. -Pat
Comment by usapatriot — October 27, 2009 @ 3:31 pm
Things happend that at times are out of our control. I wish to Thank you for your prompt responce, all is back to normal at my end.
Comment by dennyjim50 — October 27, 2009 @ 3:42 pm
Comment by crickettot — October 27, 2009 @ 7:15 pm
i have beeb playing magic since it began.But lately i cannot
play at all. this notice says problem has been corrected. I have
been trying. I cannot get my cards to advance to play field.
This is very discouraging, since Magic 21 is my favorite
game.And Hanover is my favorite room. lil_shane1tx
Comment by mwgran — December 9, 2009 @ 1:40 am
I seemed to have lost my gold membership and my badge , also , won't let me into any rooms says error .
Comment by bwytchingu44 — January 24, 2010 @ 5:08 pm
HI:
I wanted to let you know has of today 1/24/2010 it has happen again. I can't play again and have lost all of my gvs. Please help
Comment by grannycarol2 — January 24, 2010 @ 5:19 pm
Dear bwytchingu44 and grannycarol2 -
There was a period Sunday where the database wasn't properly accepting connections. Everything should be back to normal. If you're still having trouble connecting, or if anything seems amiss, please contact customer service asap so we can help you.
Sincerely,
Chris Cummings
Manager, Gamesville.com
Comment by chriscummings101 — January 25, 2010 @ 1:18 pm