Bad Ads, How To Take Screenshots

Several people have written into the blog about bad ads slowing down their games or interfering with their games.

If you encounter ads on Gamesville that slow down your computer, here are things you can do on your own to help yourself and a couple things you can do to help everyone (including you and us).

• How to resolve bad ads on your own:
• How to take a screenshot:

How to resolve bad ads on your own:

If advertising appears to be interfering with your games by making them slow or freezing them up, it's likely that the advertisement you're seeing uses Flash technology which siphon your computer's resources away from the games. Fortunately, you can adjust the Flash settings for individual ads to regain your computer power and apply it back toward your games.

To do this…

• Right-click on the troublesome ad
• Uncheck "Play and Loop"
• Click "Rewind"

This should stop the animation and restore the normal performance of the game. If it doesn't…

• Right-click on the ad and choose "Quality"
• Set "Quality" to "Low"

This will display the ad at a lower quality, which will use much less of your computer's processing power, leaving more resources for your game.

If there are particular advertisements that cause problems for you time and again, please take a screenshot of the ad and send it to us so we can work with the particular advertiser to resolve the problem at the source. For instructions on how to take a screenshot, please go to

How to take a screenshot:

Being able to take a screenshot (that is, a picture of the activity on your computer screen) is a very handy trick because pictures can sometime explain what words cannot, and will likely help us better understand the particular problem you're encountering or bad ad you're seeing.

The easiest way to capture a screenshot using Microsoft Windows is to press one of the following on your keyboard:

• Alt + Print Screen to capture the active window, or
• Print Screen to capture your full computer screen

You then need to paste this screen capture into a graphic to create the screenshot.

To paste this screenshot into an actual graphic…

• Go to Start > Programs > Accessories > Paint. This will open the Paint application.
• Press Ctrl + V to paste the screen capture into Paint.
• Now go to Select File > Save As.
• In the Save In field, select a location to save the file, such as your Desktop.
• In the File name field, type in a name for the file.
• In the Type field, select .bmp, .gif, or .jpg.
• Click Save.

If you're using a Macintosh computer, the process is a little more streamlined: With the window up that you want to take a screenshot of, click these three keys simultaneously: Shift-Apple-3. This will save a "Picture" file to your dekstop automatically.

Send us your screenshot and a description of your issue using our ticket submission form.